Complete Terms & Conditions

By using this website and purchasing products, you signify your consent to these terms of use. If you do not agree to these Terms of Use, please do not use the website or purchase products.

Your access to and use of this website, as well as all related websites operated by The Calm Beyond (which includes the 3 C’s Program, (collectively the “Site”) is subject to the following terms and conditions (“Terms of Use”) and all applicable laws. By accessing and browsing the Site, you accept, without limitation or qualification, the Terms of Use and acknowledge that any other agreements between you and the Site are superseded and of no force or effect:

  1. You agree that the Site itself, as well as all content, videos, training materials, products, services and/or other materials, made available on the Site by us or other third parties, as well as the look and feel of all of the foregoing, (collectively referred to as the “Content”) are maintained for your personal use and information by The Calm Beyond , (the “Company”) and are the property of the Company and/or its third party providers. You agree that such Company Content shall include all proprietary videos, HTML/CSS, Javascript, graphics, voice, and sound recordings, artwork, photos, documents, and text as well as all other materials included in the Site, excluding only the materials you provide. Subject to your compliance with these Terms of Use, the Company hereby grants you a limited license, which is non-exclusive, non-transferable, and non-sublicensable, to access, view, and use the Site solely for your personal purposes. No Company Content may be copied, reproduced, republished, uploaded, posted, transmitted, distributed, used for public or commercial purposes, or downloaded in any way unless written permission is expressly granted by the Company. Modification of the Content or use of the Content for any other purpose is a violation of the copyright and other proprietary rights of the Company, as well as other authors who created the materials, and may be subject to monetary damages and penalties. You may not distribute, modify, transmit or use the content of the Site or any Content, including any and all software, tools, graphics and/or sound files, for public or commercial purposes without the express written permission of the Company.
  2. All Content, such as text, data, graphics files, videos and sound files, and other materials contained in the Site, are copyrighted unless otherwise noted and are the property of the Company and/or a supplier to the Company. No such materials may be used except as provided in these Terms of Use.
  3. All trade names, trademarks, and images and biographical information of people used in the Company Content and contained in the Site, including without limitation the name and trademark, are either the property of, or used with permission by, the Company. The use of Content by you is strictly prohibited unless specifically permitted by these Terms of Use. Any unauthorized use of Content may violate the copyright, trademark, and other proprietary rights of the Company and/or third parties, as well as the laws of privacy and publicity, and other regulations and statutes. Nothing contained in this Agreement or in the Site shall be construed as granting, by implication or otherwise, any license or right to use any Trademark or other proprietary information without the express written consent of the Company or third party owner. The Company respects the copyright, trademark and all other intellectual property rights of others. The Company has the right, but has no obligation, to remove content and accounts containing materials that it deems, in its sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Use. If you believe that your intellectual property rights are being violated and/or that any work belonging to you has been reproduced on the Site or in any Content in any way, you may notify Company at [email protected]. Please provide your name and contact information, the nature of your work and how it is being violated, all relevant copyright and/or trademark registration information, the location/URL of the violation, and any other information you believe is relevant.
  4. While the Company uses reasonable efforts to include accurate and up-to-date information in the Site, the Company makes no warranties or representations as to its accuracy. The Company assumes no liability or responsibility for any errors or omissions in the content of the Site.
  5. When you register with the Company and/or this Site, you expressly consent to receive any notices, announcements, agreements, disclosures, reports, documents, communications concerning new products or services, or other records or correspondence from the Company. You consent to receive notices electronically by way of transmitting the notice to you by email.
  6. If you send comments or suggestions about the Site to the Company, including, but not limited to, notes, text, drawings, images, designs or computer programs, such submissions shall become, and shall remain, the sole property of the Company. No submission shall be subject to any obligation of confidence on the part of the Company. The Company shall exclusively own all rights to (including intellectual property rights thereto), and shall be entitled to unrestricted use, publication, and dissemination as to all such submissions for any purpose, commercial or otherwise without any acknowledgment or compensation to you.
  7. The Company shall use commercially reasonable efforts to restrict unauthorized access to our data and files. However no system whether or not password protected can be entirely impenetrable. You acknowledge that it may be possible for an unauthorized third party to access, view, copy, modify, or distribute the data and files you store using the Site. Use of the Site is completely at your own risk.
  8. The Company will not intentionally disclose any personally identifying information about you to third parties, except where the Company, in good faith, believes such disclosure is necessary to comply with the law or enforce these Terms of Use. By using the Site, you signify your acceptance of the Company’s Privacy Policy. If you do not agree with this Privacy Policy, in whole or part, please do not use this Site.
  9. NEITHER THE COMPANY NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR MAINTAINING THE SITE AND/OR ANY CONTENT ON THE SITE SHALL BE LIABLE UNDER ANY CIRCUMSTANCES FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT, OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS TO OR USE OF THE SITE. WITHOUT LIMITING THE FOREGOING, ALL CONTENT ON THE SITE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE COMPANY DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OF THE MATERIALS IN THE SITE, THE RESULTS OF THE USE OF SUCH MATERIALS, THE SUITABILITY OF SUCH MATERIALS FOR ANY USER’S NEEDS OR THE LIKELIHOOD THAT THEIR USE WILL MEET ANY USER’S EXPECTATIONS, OR THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR CORRECTION.
  10. THE COMPANY DOES NOT WARRANT THAT USE OF THE MATERIALS WILL BE UNINTERRUPTED OR ERROR FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE, THE CONTENT, AND/OR THE MATERIALS AVAILABLE ON THIS SITE ARE FREE FROM BUGS OR VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ASSUME ALL RESPONSIBILITY FOR THE COST OF ALL NECESSARY REPAIRS OR CORRECTIONS. THE COMPANY SHALL NOT BE RESPONSIBLE FOR ANY PERFORMANCE OR SERVICE PROBLEMS CAUSED BY ANY THIRD PARTY WEBSITE OR THIRD PARTY SERVICE PROVIDER. ANY SUCH PROBLEM SHALL BE GOVERNED SOLELY BY THE AGREEMENT BETWEEN YOU AND THAT PROVIDER. Please note that the applicable jurisdiction may not allow the exclusion of implied warranties. Some of the above exclusions may thus not apply to you.
  11. THE COMPANY SHALL NOT BE RESPONSIBLE FOR ANY PERFORMANCE OR SERVICE PROBLEMS CAUSED BY ANY THIRD PARTY WEBSITE OR THIRD PARTY SERVICE PROVIDER (including, for example, your web service provider service, Stripe payment services, your software and/or any updates or upgrades to that software). ANY SUCH PROBLEM SHALL BE GOVERNED SOLELY BY THE AGREEMENT BETWEEN YOU AND THAT PROVIDER. THE COMPANY RESERVES THE RIGHT TO DETERMINE, IN ITS SOLE DISCRETION, WHETHER THE COMPANY IS RESPONSIBLE FOR ANY SUCH MALFUNCTION OR DISRUPTION. THE COMPANY ALSO RESERVES THE RIGHT TO LIMIT YOUR USE OF THE SITE AND/OR THE CONTENT OR TO TERMINATE YOUR ACCOUNT SHOULD THE COMPANY DETERMINE THAT YOU HAVE VIOLATED THESE TERMS OF USE, OR THAT YOU HAVE VIOLATED ANY OTHER RULES OR CONDITIONS OF THE COMPANY. THE COMPANY RESERVES THE RIGHT TO REFUSE ACCESS TO THE SITE AND/OR THE COMPANY’S CONTENT, PRODUCTS AND/OR SERVICES TO ANYONE IN ITS SOLE DISCRETION. THE COMPANY RESERVES THE RIGHT TO DETERMINE, IN ITS SOLE DISCRETION, WHETHER THE COMPANY IS RESPONSIBLE FOR ANY SUCH MALFUNCTION OR DISRUPTION. THE COMPANY MAY, IN ITS SOLE DISCRETION, REFUND THE INITIAL FEE CHARGED FOR ANY USE OF THE SITE AND/OR ANY CONTENT OR A PRO-RATA PORTION THEREOF CONSISTENT WITH THE COMPANY’S REFUND POLICY.
  12. IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, PUNITIVE, RELIANCE OR CONSEQUENTIAL DAMAGES, WHETHER FORESEEABLE OR NOT, INCLUDING, BUT NOT LIMITED TO, DAMAGE OR LOSS OF PROPERTY, EQUIPMENT, INFORMATION OR DATA, LOSS OF PROFITS, REVENUE OR GOODWILL, COST OF CAPITAL, COST OF REPLACEMENT SERVICES, OR CLAIMS FOR SERVICE INTERRUPTIONS OR TRANSMISSION PROBLEMS, OCCASIONED BY ANY DEFECT IN THE SITE, THE CONTENT, AND/OR RELATED MATERIALS, THE INABILITY TO USE SERVICES PROVIDED HEREUNDER OR ANY OTHER CAUSE WHATSOEVER WITH RESPECT THERETO, REGARDLESS OF THEORY OF LIABILITY. THIS LIMITATION WILL APPLY EVEN IF THE COMPANY HAS BEEN ADVISED OR IS AWARE OF THE POSSIBILITY OF SUCH DAMAGES.
  13. You agree to indemnify and hold the Company and each of its directors, officers employees, and agents, harmless from any and all liabilities, claims, damages and expenses, including reasonable attorney’s fees, arising out of or relating to (i) your breach of this Agreement, (ii) any violation by you of law or the rights of any third party, (iii) any materials, information, works and/or other content of whatever nature or media that you post or share on or through the Site, (iv) your use of the Site or any services that the Company may provide via the Site, and (v) your conduct in connection with the Site or the services or with other users of the Site or the services. The Company reserves the right to assume the exclusive defense of any claim for which we are entitled to indemnification under this Section. In such event, you shall provide the Company with such cooperation as is reasonably requested by the Company.
  14. The provisions of these Terms of Use are for the benefit of the Company, its subsidiaries, affiliates and its third party content providers and licensors, and each shall have the right to assert and enforce such provisions directly or on its own behalf.
  15. This agreement shall be governed by and construed in accordance with the laws of the State of Pennsylvania, without giving effect to any principles of conflicts of law. You further submit to the exclusive jurisdiction of the state and federal courts sitting in Allegheny County, Pennsylvania. If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.
  16. These Terms of Use may be revised from time to time by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current Terms of Use to which you are bound.
  17. The Calm Beyond and the Three C’s Program is not a medical company or program. The information in the 3 C's program is intended for informational purposes only. Nothing contained within this course is medical advice nor should be construed as medical advice. Erica Coulehan and The Calm Beyond encourages you to consult with a Licensed Professional for additional support if using this program. Any information here in The Calm Beyond should not and cannot be held as a substitute for consultation, evaluation, or treatment by your doctor. Always seek the advice of your doctor or other qualified health provider with any questions you may have regarding a mental health concern.     
  18. While we are committed to providing high-quality educational content and support, we cannot and do not guarantee specific outcomes or results from participating in our programs. Your success depends on many factors beyond our control, including your personal commitment, effort, and circumstances. By enrolling, you acknowledge that results may vary and agree that we are not responsible for your individual outcomes.
  19. The information provided in this program is for educational and informational purposes only and is not intended as a substitute for professional medical advice, diagnosis, or treatment. We are not practicing in this space as a licensed medical or mental health provider. You should always seek the advice of your physician, therapist, or other qualified healthcare provider regarding any questions or concerns about your physical or mental health. Do not disregard professional advice or delay seeking it because of information provided in this program.
  20. By participating in this program, you accept full responsibility for your choices, actions, and results. You agree to use your own judgment before applying any information from the program and understand that your participation is voluntary. You release us from liability for any harm, loss, or damage you may experience as a result of your participation.
  21. To the fullest extent permitted by law, our liability for any claim arising out of or relating to this program is limited to the amount you paid to enroll. Under no circumstances shall we be liable for any indirect, incidental, consequential, or punitive damages resulting from your use of or reliance on program materials.
  22. While we encourage a safe and supportive environment, we cannot guarantee that other participants will maintain the confidentiality of what you share in group calls, chats, or forums. Please use discretion when deciding what personal information you choose to disclose.
  23. You agree to indemnify and hold the Company harmless from any and all liabilities, claims, damages and expenses, including reasonable attorney’s fees, arising out of or relating to (i) your breach of this Agreement, (ii) any violation by you of law or the rights of any third party, (iii) any materials, information, works and/or other content of whatever nature or media that you post or share on or through the Site, (iv) your use of the Site or any services that the Company may provide via the Site, and (v) your conduct in connection with the Site or the services or with other users of the Site or the services. The Company reserves the right to assume the exclusive defense of any claim for which we are entitled to indemnification under this Section. In such event, you shall provide the Company with such cooperation as is reasonably requested by the Company.
  24. The provisions of these Terms of Use are for the benefit of the Company, its subsidiaries, affiliates and its third party content providers and licensors, and each shall have the right to assert and enforce such provisions directly or on its own behalf.
  25. This agreement shall be governed by and construed in accordance with the laws of the State of Pennsylvania, without giving effect to any principles of conflicts of law. You further submit to the exclusive jurisdiction of the state and federal courts sitting in Pittsburgh, Pennsylvania. If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.
  26. These Terms of Use may be revised from time to time by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current Terms of Use to which you are bound.

  27. Slack Community & Messaging Access: Participation in the Slack community is completely optional. While the Slack group is designed to provide community support and messaging access to your coach, there may be periods during your eight-week access where no other participants are enrolled at the same time. In such cases, you will still maintain unlimited messaging access to your coach through the Slack group for the full duration of your program. If you have questions, needs, or concerns this is where you can ask them through community support or directly to your coach.

  28. Group Coaching Calls: Live group coaching calls are held every other week and are optional for all participants. These calls are open to anyone currently enrolled in the program; however, there may be times when no other participants are enrolled concurrently. If you attend a scheduled call during such a period, the session will still be held and will function as a more individualized meeting between you and your coach.  If you have questions, needs, or concerns this is where you can ask them through community support or directly to your coach.

  29. REFUNDS: Refunds are applicable only to products offering a money-back guarantee, within seven days of the full 8-week program completion according to purchase date. Refund eligibility is contingent upon full compliance with the following conditions:

22a. Proof of Completed Coursework

To qualify for a refund, you must provide documented proof that you:

  1. Promptly began the course following the purchase date,
  2. Fully engaged with the program, completing all assigned work (including all workbook assignments),
  3. Attended at least 3 live coaching calls, and participate
  4. Watched all course videos and audios
  5. Participated in the SLACK group for support from peers or your coach 
  6. Instant messaging to your coach for questions and support

The Company may require a detailed written statement outlining what aspects of the program were applied and why the intended results were not achieved. The Company reserves the right to review and verify all submitted materials before determining refund eligibility.

22b. Sole Discretion of the Company

Refunds are granted at the sole discretion of the Company. Submission of the required materials does not guarantee a refund. individual results will vary based on effort, participation and circumstances. The Company retains the exclusive right to approve or deny any refund request based on the documentation and explanation provided.

22c. Timeframe for Refund Requests

Refund requests, including all supporting documentation and proof of completed coursework, must be submitted within the applicable money-back guarantee period, within 7 days of 8-week completion date.  The 8 weeks begins when The 3 C's Program is purchased. Refund requests submitted after the guarantee period will not be considered.

Due to the proprietary nature of the course materials, no refunds will be granted:

  1. After the money-back guarantee period has expired, or
  2. Without verifiable proof of course completion and application.

These refund terms are non-negotiable, and no exceptions will be made.

CUSTOMER SUPPORT Q&A

The information below will help you navigate specific customer situations regarding your purchase. If you have further questions not addressed here, please contact connect@thecalmbeyond.com and put The 3C’s Program in the subject line. You will receive a reply within 3 business days. 

Please note: exceptions to the below information and your purchase contract cannot be made. Thank you in advance for respecting the time, energy, expertise, and intellectual property provided.

FREQUENTLY ASKED QUESTIONS

  1. Life happened, and I haven’t been able to put time into this like I planned. Can I get a refund or pause the program?

We completely understand that life can be unpredictable. The 3 C’s Program is designed to be flexible, and you can continue working through the content (videos, audios, and journal prompts) at your own pace even after the live portion ends.

However, due to the nature of digital coaching programs, we do not offer refunds for lack of participation or time. Your access to the Slack group and live coaching calls ends after the 8-week program concludes, but the core materials remain available to you.

If you’d like to continue receiving live support and stay part of the Slack community after your 8 weeks, you’ll have the option to enroll in an alumni support plan depending on the level of access. This is ideal for clients who want continued coaching, accountability, and connection as they deepen the work. More details will be shared near the end of the program.

See Refund Policy below.

  1. What if I have to pause the program midway through? Can I still access the coaching calls or Slack group later?

We understand that sometimes life requires you to step away — and that’s okay. While you’re always welcome to continue the program content at your own pace, access to live coaching calls and the Slack support group is limited to your original 8-week program window.

We do not offer extensions or pauses for coaching or community access if you fall behind or take a break. This helps maintain group integrity and ensures a consistent experience for all participants.

That said, we know that growth isn’t always linear. If you’d like to rejoin the coaching calls or Slack group after your program ends, you’ll have the option to enroll in our alumni support plan. This is a great way to stay supported and deepen your transformation when you’re ready to return.

  1. How do I manage or update my payment information?

You can manage your payment method through the course portal. Access your course portal from your original welcome email, or at our website: The Calm Beyond

From there- To view or update your payment details:

  1. Click on the circle profile photo, or the three horizontal lines depending on the device, in the top right corner
  2. Log in to your course portal
  3. Select "Settings"
  4. Access your billing and payment plan information

Here you can:

- Update your credit card information

- View remaining payments

- Check payment schedule

If you need additional support, feel free to email us at [email protected] and we’ll be happy to help.

 

Refund Policy & Money-Back Guarantee

Due to the digital nature of this program and immediate access to proprietary materials, no refunds will be issued after purchase, except as outlined under the limited money-back guarantee below.

Money-Back Guarantee (Results-Based & Conditional)

We believe in the value and transformational power of The 3 C’s Program and are committed to delivering high-quality coaching, tools, and support. That said, we understand that every client’s experience is unique.

If you fully complete the program and do not experience any meaningful insight, mindset shift, or personal growth as a result, you may request a refund under the following conditions:

To qualify for the guarantee, you must:

  1. Complete the full 8-week program in accordance with your purchase date which is also your assigned start date.
  2. Submit proof of full participation, including:
    • All assigned coursework and completed workbook activities
    • Attendance at a minimum of 3 live coaching calls showing participation 
    • Proof of completion of all video and audio lessons
    • Regular engagement (weekly) in the program’s Slack group messaging or via emailed check-ins
  3. Submit your refund request in writing within 7 calendar days of the final day of your 8-week program.  The 8 -week program starts the day of your initial purchase.

Requests submitted after this period, or without the required documentation, will not be considered.

All refund decisions are made at the sole discretion of the company.
If a refund is granted, it will be less any processing, transaction, or platform fees.

Important Note on Results:
Personal growth and transformation are highly individualized. This program is designed to guide you toward clarity, self-awareness, and new patterns of thought. However, it is just the beginning of your journey. Results will vary depending on your commitment, timing, and willingness to implement what you learn beyond the duration of the course.

As such, we do not offer refunds based on personal preferences, lack of time, or subjective dissatisfaction. This policy exists to protect the integrity of the work, the experience of other participants, and the sustainability of our business.

 

PAYMENT PLAN INFORMATION

If you have selected to make payments for access to your digital products, it is your responsibility to read and understand the details of your payment plan and maintain those payments as per the legal contract you agreed to upon joining.

Key Payment Details:

- Payments process automatically using the payment method provided at checkout
- Payments occur on the same day of the month as your initial purchase
- New payment methods must be added at least 24 hours before the next scheduled payment
- If a payment is declined, you will lose access to program content until your account is restored to good standing
- This is not a membership, and payment plans cannot be canceled

Important: Failure to make a payment does not absolve you of the responsibility to make that payment. Failure to make a payment may result in legal action or use of a collections agency at the discretion of The Calm Beyond.

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